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Booking Agent Restaurant -Empresas: Crit InterimNamed one of luxury's 25 Most Innovative Brands by Robb Report, Nobu Hospitality is ranked among an elite selection of global luxury brands. The natural growth of Nobu hospitality, built on service, image, and reputation, offers the complete spectrum of hotel, restaurant and residence management for unique projects around the world. Founded by Nobu Matsuhisa, Robert De Niro and Meir Teper, with operations spanning five continents, the Nobu brand thrives in the world's capitals as the ultimate destination lifestyle experience.Job SummaryThe operator is the first employee to interact with guests as they order room service. It is the job of the operator to greet guests on the phone, receive orders and put them into the system for servers to deliver. The guests receive their first impression of the service of In Room Dining by their exchange with the operator.Essential Functions• Greet guests by name over the phone in a pleasant manner• Take accurate orders, repeating orders back to ensure• Communicate with the kitchen regarding guest counts and length of wait for orders• Check in with guests to ensure satisfaction with each food course and/or beverages • Maintain cleanliness of work areas throughout the day • Help plan and coordinate timely delivery of orders• Give suggestions and recommendations to guests• Answer telephones, responding to guests questions in a professional manner. Requisitos : Qualifications: Education: High school diploma, Degree or equivalent Experience: One year restaurant/hotel experience. Prior experience within a five star hotel brand preferred.Computer Skill & Other Technical Skills: Ability to learn and utilize computer software and hardware required. Ability to learn, utilize and communicate effectively via company issued communication devicesCommunication: English and Spanish fluent. Valuable other languages.
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